Shipping Policy

To ensure a great shopping experience at Lunoshop, we provide our customers with key shipping information, including delivery areas, costs, delivery times, and other essential details.

a. Delivery Area

We accept and deliver orders throughout the United States, including all 50 states:

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Note: We do not ship to P.O. Boxes or APO/DPO addresses.

b. Shipping Cost

We offer a flat rate of $6.99. The shipping cost will be displayed on the cart and checkout pages.

c. Delivery Time

Delivery time = Processing time + Transit time

Processing time: Takes approximately 1-2 business days. This time may be longer depending on the order volume at the time.

Transit time: Estimated to be around 7-12 business days, depending on the distance from Lunoshop to the delivery address.

Therefore, the total estimated delivery time is 8-14 business days (1-2 days processing + 7-12 days transit).

Note: The delivery time is an estimate and may change due to unforeseen factors such as: Weather, carrier errors, busy shopping seasons, or public holidays.

d. Shipping Partners

We currently use the services of USPS, UPS, and FedEx. Your order will be delivered by one of these three carriers.

e. How to Track Your Order

You can track your order by entering the tracking number we provide in your confirmation email on the Order Tracking page of our website. Please allow 1-2 business days for the tracking information to be updated.

f. Contact Us

If you have any questions or concerns regarding shipping, please contact us using one of the following methods:

Working Hours: Mon - Fri, 9:00 - 17:00 EDT.